Privacy Policy


Effective Date: December 4, 2024
Last Updated: February 12, 2025

Who We Are
Welcome to Innocent Ice Cream. Our website address is: https://innocenticecream.com. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website.

Information We Collect

1. Personal Data You Provide to Us

    • Leave a comment on our website
    • Contact us through forms or email
    • Make a purchase (if applicable)
    • Sign up for newsletters or promotions

    This data may include:

    • Name
    • Email address
    • Phone number (if provided)
    • Billing and shipping information (if applicable)

    2. Automated Data Collection
    When you visit our site, we may collect certain information automatically, including:

      • IP address
      • Browser type and version
      • Device information
      • Pages visited and time spent on the site
      • Referral source (how you arrived at our site)

      This data helps us analyze website performance and improve user experience.

      Comments and User Content
      When visitors leave comments on our site, we collect:

      • The data provided in the comments form
      • The visitor’s IP address and browser user agent (to detect spam)

      An anonymized version of your email (hash) may be sent to Gravatar to check if you have an associated profile. Gravatar’s privacy policy is available here: https://automattic.com/privacy/.

      Once your comment is approved, your profile picture (if applicable) may be visible to the public.

      Cookies and Tracking Technologies
      We use cookies to enhance your experience.

      • Comment Cookies: If you leave a comment, you may opt-in to saving your name, email, and website in cookies for convenience. These cookies last one year.
      • Login Cookies: If you log in, we set cookies to save your login information. Login cookies last two days, or two weeks if you select “Remember Me.”
      • Editing Cookies: If you edit or publish an article, an additional cookie is stored in your browser. This expires after one day.

      You can disable cookies through your browser settings. However, this may affect site functionality.

      Embedded Content from Other Websites
      Articles on this site may include embedded content (e.g., videos, images, or articles). Embedded content from other websites behaves as if you visited that website directly.

      These websites may:

      • Collect data about you
      • Use cookies
      • Embed third-party tracking
      • Monitor your interactions

      We do not control third-party sites, so please review their privacy policies.

      Who We Share Your Data With
      We do not sell or rent your personal data. However, we may share information in the following cases:

      • Service Providers: We may use third-party companies to assist with website hosting, analytics, payment processing (if applicable), and spam detection.
      • Legal Requirements: If required by law, we may disclose personal data to comply with legal obligations or protect our rights.
      • Security Monitoring: To prevent fraud, cyber threats, and ensure site security.

      If you request a password reset, your IP address will be included in the reset email.

      How Long We Retain Your Data

      • If you leave a comment, the comment and its metadata are retained indefinitely.
      • Registered users can see, edit, or delete their personal information at any time (except their username). Website administrators can also view and modify user information.
      • For legal, security, or administrative purposes, some data may be retained even if a deletion request is made.

      Your Rights Over Your Data
      You have the right to:

      • Access your data – Request a copy of the personal data we store about you.
      • Request deletion – Ask us to erase your personal information (except data we are legally required to keep).
      • Modify your data – Update any incorrect or outdated information.

      To make a request, please contact us at: in**@in**************.com

      How We Protect Your Data
      We take reasonable security measures to safeguard your personal information from unauthorized access, loss, misuse, or disclosure. These measures include:

      • Encrypted website connections (SSL/TLS)
      • Restricted access to personal data
      • Secure third-party hosting providers

      However, no online transmission is 100% secure. We encourage you to use strong passwords and avoid sharing sensitive information via email.

      Third-Party Services & Analytics
      We may use third-party services to analyze website traffic and improve our offerings, including:

      • Google Analytics (to track website usage)
      • Social Media Platforms (for integrations and marketing)

      These services have their own privacy policies, and we do not control how they handle your data.

      Where Your Data is Sent
      Visitor comments may be checked through an automated spam detection service. Data may also be processed by third-party providers located outside your country of residence.

      By using our website, you consent to the transfer of data to these providers, where privacy laws may differ from those in your jurisdiction.

      Children’s Privacy
      Our website is not intended for children under 13. We do not knowingly collect personal data from minors. If we learn that a child’s data has been collected, we will take steps to delete it.

      Changes to This Privacy Policy
      We may update this policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy periodically.

      Contact Us
      If you have any questions about this Privacy Policy, please contact us at:

      Email: in**@in**************.com
      Address: 2103 East Hastings Street, Vancouver, BC V5L 1V2